Front House Officers
Reception that reads as warm — and works like access control
Dual-role officers who greet your guests, manage your visitors and quietly run the first line of security: badging, screening, package handling and CCTV.
What we deliver
One person, two jobs, done well
Splitting reception and security across two desks is inefficient and signals tension to visitors. Our front-of-house officers handle both — trained in customer service, SIA-licensed, and equipped to monitor access systems, escalate incidents and support evacuation when required.
- SIA-licensed and customer-service trained
- Visitor management, badging and pre-registration
- Access control system monitoring and override
- Mail, parcel and contractor sign-in
- First aid, fire warden and ACT Awareness trained
Make the front desk earn its keep
Book a survey and we'll show you how a single dual-role specification can replace two separate contracts — and improve service in the process.