Department stores
High-footfall, multi-floor environments where movement coordination and CCTV interaction are critical.
Retail & Loss Prevention
Protect your stock, your staff, and your customer experience
Retail-specialist officers trained beyond the SIA minimum — using behaviour profiling, investigation skills and disciplined reporting to drive measurable reductions in shrinkage.
Training that goes further
Retail crime needs more than a uniform — it needs craft
Our retail officers complete additional training in ACT (Action Counters Terrorism), SCaN (See, Check and Notify) and behavioural profiling — both elements that are missing from the mandatory SIA syllabus. The result is a guard who can spot patterns, anticipate offenders, and prevent loss before it happens.
- ACT, SCaN and behavioural profiling certification
- Repeat offender identification and intel sharing
- Detailed, court-ready incident report writing
- Customer-facing demeanour — never aggressive
- Plain-clothes and uniformed deployments
Where we work
Loss prevention across every retail format
Supermarkets & convenience
Front-door visibility, self-checkout monitoring and proactive intervention on high-loss SKUs.
Shopping centres
Mall-wide patrols, customer assistance and rapid response to incidents across multiple tenant units.
Luxury & flagship
Discreet, smartly-presented officers for high-value boutiques where presentation and protocol matter.
Warehouse & fulfilment
Goods-in / goods-out integrity checks, employee search policies and dock supervision.
Investigations
Covert investigations, mystery shopping and internal theft enquiries with confidential reporting.
Lower shrinkage, calmer stores
Book a free retail walk-through. We'll review your high-loss areas, recommend a deployment model, and show you what good looks like.