Secure key storage
Keys held in tamper-evident, access-audited facilities — only authorised responders can sign them out.
Key Holding & Alarm Response
Be off-site without being out of touch
Professional key holding and verified alarm response — your staff stay safe, your insurance stays valid, and you wake up to a documented report, not a 3am phone call.
Why outsource your keys
Insurer-recommended, employee-protective, fully audited
Sending staff to investigate an alarm activation is a duty-of-care risk most businesses can't afford to carry. Our SIA-licensed responders attend, verify the cause, and either resolve the issue or escalate — and you receive a full report by morning.
- Keys held in audited, secure facilities
- SIA-licensed responders, never lone staff members
- Agreed SLAs with documented attendance times
- Coordination with police, ARC and your team
- Full incident report by start of business
Included services
Everything you need from your keyholder
Rapid alarm response
SIA-licensed responders dispatched on confirmed activation — investigate, secure, and report.
Lock & unlock service
Daily premises opening and closing including alarm setting and end-of-day checks.
Vacant property checks
Scheduled visits to empty premises — interior and exterior checks for landlords and agents.
Out-of-hours support
24/7 incident handling — power failures, leaks, weather damage, even unscheduled deliveries.
Audit-ready reporting
Every activation logged with arrival time, on-site findings, action taken and photographic evidence.
Sleep easier tonight
Get a no-obligation key holding quote — most contracts can be set up within 5 working days.